I blogged a few days ago about TiVo’s sophisticated methods of tracking what viewers find interesting, second by second.
Well, forget that – because I’ve since discovered another company which makes this level of temporal granularity look like RAJAR diaries.
NeuroFocus is a Californian operation which tests the effectiveness of commercial messages (ads, brands, packaging etc) by measuring brain activity.
In practice this means sitting a subject down in front of the relevant stimulus, then plotting their thoughts and emotional responses millisecond by millisecond via a network of 64 sensors attached to their scalp.
Researchers have tested films and ads by biometric means (like heartbeat) before, of course. But Dr Robert T. Knight from NeuroFocus explains why this is way too slow:
The brain’s timeline – ‘See it, Extract it, Turn it into Emotion/Memory, Begin to Plan a Response’ – is all over in half a second [500 milliseconds]. Peripheral responses such as sweaty palms, pupil dilation, heart rate, are all indirect measures and very sluggish, 5-7 seconds. This is long after the real activity is done.
Instead, the company claims: “Neuroscience provides a deep, clear view into the real-world, real-time reactions of consumers at the most elemental level – their brainwaves”.
Here are the company’s methodology and deliverables for Advertising Effectiveness:
Consumers are recruited, pretested, and familiarized with our session setup analytical equipment and techniques Consumers are pre-screened for demographic, attitudinal, behavioral, and psychographic segmentation Consumers are presented with a series of chosen ads deliberately interspersed with normal viewing features in a setting that measures attention, emotional engagement and memory/retention across the ad set Data is acquired and processed by our neurophysiology and psychometrics teams Quantitative indicators of attention, emotional engagement, and memory/retention are calculated from high density electrode arrays Componentize the target ad into key constituent elements (images, faces, actions, spoken words, written words, sounds, and other client indicated discriminants) Utilize paradigms to elicit neuro physiological reaction measurements to determine which aspects of the ad contribute most and least to the overall effects identified in analysis Provide design feedback to ad designers on each of the chosen components based on analysis Identification of strengths and weaknesses of the target ad Recommendations for improving, refining, and reusing segments of the ad
Bloody hell.
Pseudo-science or the bleeding edge of media research? I’ll leave you to decide.

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